Gas/Electric Model Testimonials
Also, see what customers of the all electric units have to say by clicking here!
I just wanted to say thanks for the quick and professional service you gave us. Also, it was a real pleasure to spend a week in your lovely community. My wife and I have been all over the country in the last 5 years and we both agree that your town is, by far, the friendliest town we have ever been to. You have something special in your community. Please don’t take it for granted.
I have posted rave reviews about you and your cooling unit. I hope it helps your business. All the best to you and your family.”
From what I read in RV forums from other experienced RVers with the same issues, and in talks with RVIA certified techs and respected RV safety experts, the consensus is that the Amish made units are remarkably better made with stronger material to avoid the problems inherent in Norcold built.
Besides the superior warranty and even lower price, I was so impressed with the contacts I have had with JC Refrigeration, the actual builder of the units. I always like to go to the most direct source whenever I can, so I was happy that I could talk with JR there when I had problems after my initial install. It turned out that a minor part, the thermistor, was defective and needed to be replaced. It had nothing at all to do with the RV cooling unit itself, but JR was patient with all my questions and helping me get the problem diagnosed and resolved. Now my refrigerator works wonderfully, keeping both fridge and freezer sections at just right temps at a more efficient setting than my Norcold ever did at any setting.
I hope to have the opportunity to visit the factory in Shipshewana, IN at some point because I’m so impressed with this small company with a large mission – to produce a superior product not by a huge robotic production line, but with individual attention and incredible service after the sale.”
“We had JR and his team at JC Refrigeration install a Dutch Aire RV Cooling Unit in our motorhome to replace the cooling unit in our 13 year old Dometic fridge. JR scheduled our appointment to our convenience and allowed us to camp overnight in front of his shop.
The following morning JR answered all our questions regarding the replacement RV cooling unit, and assured my wife and I that they would lay blankets down to protect the floor and at most we might have a little dust to clean up. We then went to a local restaurant that JR recommended (great food), toured the nice town of Shipshewana and came back to the coach 4 hrs later. The replacement was in, the interior of the coach was spotless and the fridge working better than new. We left Shipshewana the following day and headed for Texas.
Throughout the 10 day trip with outside temps ranging from 20 degrees to 85 degrees, the fridge had no problem keeping temps at 36 degrees in the fridge and 0 degrees in the freezer, both on propane and electric. We are very satisfied with the replacement cooling unit fromJC Refrigeration, and especially happy with the workmanship of JR and his dedicated team. We recommend them without hesitation.
Thanks JR!!”
I can’t say enough about JC Refrigeration. My Norcold Model 811 had just stopped working, my wife had passed the same day and she had previously planned a camping trip with our granddaughter on her birthday. I was bound and determined to not have to cancel this camping trip. It was already hard enough on all of us losing a loved one, and especially our grand kids. I called JC Refrigeration in Shipshewana, IN told them my story and they immediately got me an appointment to get my 5th Wheel in. I showed up on Sunday evening stayed the night in their parking facility. Early Monday morning I checked in at the office as was told to pull up in front of the overhead door. I was met by a gentleman whose name I did not get but he asked a few questions and gave me the options of repairing the unit. I choose to do a complete rebuild of the “Gas Abortion Unit” and install new fans, heating element, and Gas Burner. He asked if I were going to drop it and leave it with them or stay. I choose to drop it so I could go to town and get breakfast. They started at 8:30 AM and by noon they were testing the unit and by it was completed. The example of professionalism they showed and the compassionate they gave, just cannot be explained. I will never forget the kindness they gave and I’m 100% sure they are truly the best in the business. If you are having trouble with any of the products they service, rest assured, you’re in good hands.
Your Truly
Douglas Crouch